Infosys finacle upgrade#

BankDhofar is now better empowered to rapidly co-innovate with the external digital ecosystem and go to market at speed with fast, scalable, and comprehensive suite of web services and over 1100 RESTful APIs.ДЄbdul Hakeem Omar Al Ojaili, Chief Executive Officer, BankDhofar, said, вЂњWe are glad that BankDhofar Vision 2020 is today a reality with a new digital-first banking platform, powered by Infosys Finacle.Additionally, BankDhofar implemented the preferential pricing, VAT and country limit capabilities, alongside training 800+ staff on the new platform.

Infosys finacle upgrade#

Phase 3 вЂ“ This phase saw a revamping of the entire back-end technology infrastructure with the upgrade of Finacle Treasury, Finacle Payments, and Finacle Core Banking platforms to the latest Finacle 11 enterprise version.

The bank also implemented the Finacle Digital Engagement Hub as a platform for delivering integrated, contextual and tailored digital banking services across channels, and redesigned customer-facing processes to facilitate the shift to digital.

Phase 2 вЂ“ This phase saw a digital channels modernization program involving an upgrade of the existing Finacle Online Banking application for both retail and corporate banking.

Since then, the BankвЂ™s digital age branches have seen vastly improved staff performances, higher customer satisfaction among both business and corporate customers, and a good improvement in sales to service ratio.Phase 1 вЂ“ With the dual objective of simplifying banking and enhancing customer experience, BankDhofar modernized its branches in consultation with InfosysвЂ™ customer-centric digital transformation studio.